ROAG

Food Service Regional Operations Advisory Group

Regional Operations Advisory Group (ROAG)

Collectively, Naval Base Kitsap offers upward of 30 dining options, NAS Whidbey Island boasts nearly 20 and NAVSTA Everett has half a dozen. For our sailors, families, civilian employees and contractors, this means a large selection of on-base options when choosing a dining facility. For the people involved in the day-to-day management and operation of these facilities, it means ensuring only the best for the vast number of Navy customers served each day.

Realizing the importance of maintaining high standards in all facilities, Commander Navy Region Northwest has chartered a Regional Operations Advisory Group (ROAG) with the goal of providing healthy, affordable and responsive food service to all Navy personnel in the Northwest Region as they execute the Navy mission.

The ROAG is comprised of principle stakeholders representing ashore galleys, afloat and expeditionary food service operations and recreational operations to include Name Brand Foods. Additionally, the group includes Customer Focus Members representing the various commands and customer groups who utilize Navy Food Services.

Join ROAG

You, the customer, are the most important component of the ROAG, if you have at least two years left on your tour and are interested in participating, please email info@navylifepnw.com or (360) 396-4539.

The Navy Region Northwest Food Service ROAG values the input received from our customers and encourage you to watch for changes implemented as a result of the comments made. As a valued member of our Navy Community, your opinion counts and will effect change.

ROAG Survey

The first and most important task undertaken by the ROAG thus far has been to gain an understanding of the wants and needs of our customers. This was done through an online survey aimed at a diverse customer base and consisting of questions regarding various aspects of food service facilities. More than 650 responses were collected over a 30-day period giving the group valuable data that is being used to identify, prioritize and resolve issues which directly impact our customers.

2008 Food Service ROAG Survey - Demographics

2008 Food Service ROAG Survey - Facility Scores