Work & Family Life Consultant

Announcement Number:
Social Services
Position Status:
Regular, Full Time
$58K - $66K Yearly
Areas of Consideration:
See Below
Relocation Expenses:
Application Email:
Opening Date:
Closing Date:

Area of Consideration: Open to Navy Region Northwest FFSP Only

Location: Naval Station Everett - Fleet & Family Support

Pay Grade: NF-0101-04

Brief Description of Duties:  This position is located in the Fleet and Family Support Center (FFSC). The primary purpose of this position is to plan, implement, administer, and counsel on the FFSC programs concerning work and family life issues including information and referral (I&R), and follow-up services to military members, retirees, and family members. Incumbent serves as a non-clinical consultant on a wide variety of work and family life issues and concerns. Interviews, assesses clients’ needs and concerns, such as relocation, career resource development, and personal financial issues. Evaluates and interprets data received from interviews. Identifies and clarifies issues/concerns and determines appropriate referrals either within FFSC or civilian/military community. Assists clients in prioritizing issues and developing plans and goals that are tailored to specific needs and concerns. Provides advice, guidance and additional referral options to clients. Monitors and tracks each case to evaluate and ensure customer service and client satisfaction. Periodically reviews cases with supervisor, recommending and carrying out appropriate actions to resolve concerns. Incumbent may be required to serve as non-clinical consultant and instructor in one or more of the following specialty areas: Career Resource Development, Relocation Services, Personal Financial Management, and Command Representative and Marketing.

Qualifications Required: 

  • Financial Counselors must possess a baccalaureate degree from accredited college or a combination of education and experiences. Must possess and maintain a nationally recognized financial counselor certification.
  • Other positions require Associate’s degree or higher in education, social/behavioral, business administration, finance, economics, travel and tourism, marketing or related field. Experience providing adult education and/or work/family life consultation is preferred but not required.
  • Skill in conducting interviews to establish the nature and extent of issues, in order to determine appropriate referral services and options.
  • Skill in preparation of presentations and public speaking in personal – large and small group settings.
    Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing and network programs (e.g. as Internet, Microsoft Office Suite and FFSP databases. Ability to communicate effectively in writing.

Conditions of Employment: Satisfactorily complete a formal background check and maintain security suitability requirements. Regular and recurring work performed sitting at a desk and sitting in conferences and meetings. Must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate etc) within 3 years of employment. May require some travel to different offices, military and civilian. Hours may vary according to client needs. Must be able to traverse ladders, passage ways and other structural aspects on board Navy vessels. Maintain a Passport. Standing while facilitating groups/classes. Maybe required to carry objects or projector weighing twenty-five pounds or less.

Other Information: Participation in the Direct Deposit/Electronic Fund Transfer within 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

Advancement Opportunities:  Fleet & Family Readiness Programs is a worldwide enterprise as far-reaching as Europe & Japan with career opportunities in business, fitness, recreation, child care, hospitality management, housing, food services, or human services. Gain valuable experience and benefit from our mentoring and employee development programs.  Where do you want to go today?

Apply Online: NAF Application and Declaration for Federal Employment Form 306 available online at Send a signed application, Declaration Form 306, and resume via e-mail to:, via fax to 360-396-5445.